Support

Questions about Norund? Start with the FAQ and the methodology.

Contact

Email support@norund.com.

Refunds and cancellations

Purchases are processed by Paddle as Merchant of Record. How requests are assessed is described in our Refund and Cancellation Policy.

  • Fastest route: use the receipt email or subscription-management link Paddle sent you at purchase.
  • Or contact Paddle Buyer Support directly.
  • You can also email support@norund.com — we will point you to the right Paddle route, but emailing us does not by itself guarantee a refund. Never send payment-card details by email.